To update, you must close and uninstall
the old software version. Then download
and install the new version.
Direct update from the old software
version DOES NOT work for this update (It
will go through, however the new software
will not function properly).
You must
remove the old software version completely,
and then install the new one. Please follow
the instructions below to update.
To install the NEW KIWITALK
software, please follow these instructions:
1. Uninstall
your old version software
Open you
old version software and write down your
account information (You should have this
information on your original KIWITALK
account card). You will need these information
to login with your new version.
Close your
old version software.
Go to Start
> All Programs >
KIWITALK and click on Uninstall
KIWITALK.
The uninstall wizard will be launched.
Follow the
wizard instruction, when it asks you to
choose Modify/Repair/Remove, select Remove.
When
"Do you want to completely remove the
selected application and all of its components?''
pops up, click OK to remove
all files belonging to the old version software.
When the
Maintain Complete window pop up, click OK
to finish the uninstallation.
2. Download and install the new KIWITALK
client software
Click on
the download link on the left to download
the KIWITALK software.
When a message
pops up and ask you to open or save, select
Open to install it immediately.
Follow the
instructions from the installation wizard.
Restart your computer to finish this installation.
